Improving customer service interaction using NLP
Company Background
Orange is a leading network operator for mobile, broadband internet, and fixed line telecommunications in 27 countries, with enterprise IT and communications services extending to 220 countries and territories. Orange Silicon Valley (OSV) is a US subsidiary of Orange, centered around business development, fostering innovation, technology disruption and helping international companies get access to a wide range of services such as: logistics, retail, 5G Customer support, IOT, and AI.